Privacy Policy

Effective Date: October 13, 2025

Last Updated: October 15, 2025

1. Overview

Cole Design Works LLC (“CDW,” “we,” “our,” or “us”) operates the website www.coledesignworks.com and related online stores, including CDW Studio, CDW Syntax, CDW Marketplace, and CDW Media.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information you provide directly to us and automatically through your use of our site.

A. Information You Provide

When you:

  • Place an order

  • Subscribe to our newsletter

  • Contact us via email or forms

  • Participate in surveys, giveaways, or promotions

We may collect:

  • Name and contact details (email, address, phone)

  • Billing and shipping information

  • Payment details (processed securely by our payment partners)

  • Account login information (if applicable)

B. Automatically Collected Information

Our site and e-commerce partners may automatically collect:

  • IP address and device information

  • Browser type and operating system

  • Pages viewed, referring websites, and time spent on our site

  • Cookies and analytics identifiers

This helps us improve performance, marketing, and customer experience.

3. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Communicate order updates or customer support

  • Send newsletters or promotional materials (if you’ve opted in)

  • Improve our website and product offerings

  • Detect and prevent fraud or security breaches

  • Comply with legal obligations

We will never sell your personal information.

4. Cookies & Analytics

Our website uses cookies to personalize your experience and analyze traffic. Cookies may store anonymous identifiers such as your session ID or preferences.

We also use analytics services such as Google Analytics, Meta Pixel, and Squarespace Metrics to understand site usage trends.

You can manage or disable cookies through your browser settings. For more details, visit www.allaboutcookies.org.

5. Sharing Your Information

We only share information as necessary to operate our business:

  • Payment processors (e.g., Stripe, PayPal, Apple Pay)

  • Fulfillment partners (e.g., Printful, Etsy, Squarespace Commerce)

    • Fulfillment Partner (Printful)
      We share limited personal information (such as name, address, and order details) with Printful, our print-on-demand fulfillment partner, solely for the purpose of producing and delivering your order.
      Printful is GDPR-compliant and adheres to strict data protection standards.
      For more details, visit Printful’s Privacy Policy.

  • Shipping providers (e.g., USPS, UPS, DHL)

  • Analytics and advertising partners (e.g., Google, Meta, Pinterest)

All third-party partners are required to protect your data and comply with privacy laws.

6. Data Retention

We retain your personal data only as long as needed for business and legal purposes — for example, to fulfill your orders or meet tax record requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data

  • Correct or delete your data

  • Withdraw consent for marketing communications

  • Object to data processing in certain cases

To make a request, contact us at coledesignworks@gmail.com.

8. Data Security

We take data protection seriously.

Our website uses SSL encryption (HTTPS), and all payments are processed through PCI-compliant providers.

We do not store your credit card details.

9. Links to Other Websites

Our site may contain links to third-party websites, including Etsy, eBay, or social media platforms.

We are not responsible for their privacy practices. Review their policies before providing personal information.

10. Children’s Privacy

CDW does not knowingly collect data from children under 13.

If you believe we have inadvertently collected such information, please contact us to delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically.

The latest version will always be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, or how we handle your data, contact us at:

Cole Design Works LLC

Arvada, CO 80007

United States

Email: coledesignworks@gmail.com

Website: www.coledesignworks.com